• Provides a back-up for staff
  Becky Sullivan
  Registration Manager
  Erlanger Health System, Chattanooga, TN
  
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• "Trace helps keep track of the authorization process to resolve 'he-said, she-said' scenarios. It's all about the circle of activity. If we can find out where the activity originated, we can go back and get credit for it."
  - Diane Roeser-Kinney, Director of Patient Financial Services, Barton Memorial
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