Capture

Whether completed via phone, fax, paper, or electronic means, Trace captures healthcare communication and indexes it for retrieval through a searchable web tracking system.

The result is immediate, enterprise-wide accessibility to all communications surrounding patient scheduling, registration, authorization and more. Finding records of important communication is now just a click away for any authorized user.

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	Voice Trace voice tools offer the unique ability to capture any phone call made or received through any phone in the health system. Inbound and outbound calls and voicemails are easily recorded, indexed and available for playback through a searchable web interface. A PC connection facilitates call indexing, notation and forwarding.
	Fax The Trace fax solution creates a paperless archive of inbound and outbound faxes and paper documents. Alerts provide notices of new faxes, unsuccessful transmissions and delivery confirmation. Trace makes it easy to capture fax images, as well as details such as date and time of transmission, sender/recipient information and transaction notes. Records can be easily shared with third parties through routing, forwarding and notification.
	Electronic The Trace electronic tool documents all business conducted through web sites, email and electronic documents. The tool captures images of entire web pages, scanned documents and emails as seen at the time of access. Along with the record, Trace documents details such as user information, date and time stamp, URL or original file location and transaction notes. Records can be easily printed, forwarded or faxed through the web interface.