Customer Login
Trace

Ways to Use Trace

Pre-Registration (click here for full description)
Document insurance benefits and eligibility
Capture patient out-of-pocket information
Record telephone registration instructions

Scheduling (click here for full description)
Establish central intake for physician orders
Electronically route and store scheduling requests
Eliminate paper storage and misplaced faxes

Patient Access (click here for full description)
Record insurance authorization calls
Document online benefits and eligibility
Capture faxed notification

Case Management (click here for full description)
Back up daily encounters with insurance companies, patients and physicians
Resolve billing disputes, prevent and overturn denials
Coordinate hand-off of care to outside facilities
Establish compliance with critical standards

Business Office (click here for full description)
Reference communication records to prevent and overturn denials
Reduce administrative cost of appeals
Reduce rework and phone tag between departments